DARMAWAN, Novianto Heri. Segmentasi Loyalitas Pelanggan dengan Model RFM Menggunakan Algoritma Clarans. Prosiding Sains Nasional dan Teknologi, [S. l.], v. 12, n. 1, p. 362–368, 2022. DOI: 10.36499/psnst.v12i1.7055. Disponível em: https://publikasiilmiah.unwahas.ac.id/PROSIDING_SNST_FT/article/view/7055. Acesso em: 12 nov. 2025.