HERAWAN, Taufiq Akbar; CHRISNANTO, Yulison Herry; HADIANA, Asep Id. KLASIFIKASI HELPDESK UNIVERSITAS JENDERAL ACHMAD YANI MENGGUNAKAN CONCEPT FREQUENCY-INVERSE DOCUMENT FREQUENCY (CF-IDF) DAN K-NEAREST NEIGHBORS (K-NN). Prosiding Sains Nasional dan Teknologi, [S. l.], v. 1, n. 1, 2016. DOI: 10.36499/psnst.v1i1.1518. Disponível em: https://publikasiilmiah.unwahas.ac.id/PROSIDING_SNST_FT/article/view/1518. Acesso em: 17 nov. 2025.