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Abstrak
This study aims to analyze the relationship between the number of videos, views, positive comments, negative comments, and neutral comments with the number of new students at higher education institutions during 2021–2024. The data were obtained from three sources: (1) quantitative data on the number of new students from LLDIKTI, (2) data on the number of videos and views from YouTube, and (3) sentiment data from comments classified using the BERT algorithm into positive, negative, and neutral categories. The research employed a quantitative approach using the Random Forest regression model to evaluate the influence of independent variables, namely, the number of videos, views, and sentiment on the dependent variable, which is the number of new students. The analysis results showed a significant positive correlation between the number of views and positive sentiment with the number of new students, while negative sentiment had a negative correlation. However, this relationship is not entirely linear, as indicated by an R² value of 32.1%, suggesting the possibility of other influencing factors. Spearman correlation analysis also confirmed a strong relationship between the number of video, views and positive sentiment with the number of new students, with a correlation value of 0.7-0.8. These findings highlight the importance of digital marketing strategies, such as increasing publications, views and creating content that generates positive sentiment, to attract more new students.
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Referensi
- Aazam, F., Ang, P. S., & Isa, N. A. N. M. (2024). Exploring X usage and engagement strategies in higher education: A comparative study of Pakistani and Malaysian universities. SEARCH Journal of Media and Communication Research, 16(3), 31 – 46. https://doi.org/10.58946/search-16.3.P3
- Al-Dmour, R., Al-Dmour, H., & Al-Dmour, A. (2024). The role of marketing mix and social media strategies in influencing international students’ university choices in Jordan. Journal of International Students, 14(4), 642–663. https://doi.org/10.32674/jis.v14i4.6407
- Alsufyan, N. K., & Aloud, M. (2017). The state of social media engagement in Saudi universities. Journal of Applied Research in Higher Education, 9(2), 267–303. https://doi.org/10.1108/JARHE-01-2016-0001
- Ann Voss, K., & Kumar, A. (2013). The value of social media: are universities successfully engaging their audience? Journal of Applied Research in Higher Education, 5(2), 156–172. https://doi.org/10.1108/JARHE-11-2012-0060
- Bikku, T., Jarugula, J., Kongala, L., Tummala, N. D., & Vardhani Donthiboina, N. (2023). Exploring the Effectiveness of BERT for Sentiment Analysis on Large-Scale Social Media Data. 2023 3rd International Conference on Intelligent Technologies (CONIT), 1–4. https://doi.org/10.1109/CONIT59222.2023.10205600
- Constantinides, E., & Zinck Stagno, M. C. (2011). Potential of the social media as instruments of higher education marketing: a segmentation study. Journal of Marketing for Higher Education, 21(1), 7–24. https://doi.org/10.1080/08841241.2011.573593
- Fritz, A. M., & Smith, A. M. (2024). Marketing higher education on YouTube: a content analysis of college promotional videos. Journal of Marketing for Higher Education, 1–22. https://doi.org/10.1080/08841241.2024.2400088
- Helaria Maria. (2024). Hybrid Lexicon and Transformer-Based Sentiment Analysis of Student Feedback for Faculty Evaluation: A Speech-to-Text Approach. Communications on Applied Nonlinear Analysis, 32(2), 610–624. https://doi.org/10.52783/cana.v32.1857
- Miao, Y., & Xu, Y. (2024). Random Forest-Based Analysis of Variability in Feature Impacts. 2024 IEEE 2nd International Conference on Image Processing and Computer Applications (ICIPCA), 1130–1135. https://doi.org/10.1109/ICIPCA61593.2024.10708791
- Moenggah, R. F., Richasdy, D., & Purbolaksono, M. D. (2022). Telkom University Slogan Analysis on YouTube Using Naïve Bayes. 2022 International Conference on Data Science and Its Applications (ICoDSA), 283–288. https://doi.org/10.1109/ICoDSA55874.2022.9862818
- Ngoc, T. V., Thi, M. N., & Thi, H. N. (2021). Sentiment Analysis of Students’ Reviews on Online Courses: A Transfer Learning Method. Proceedings of the International Conference on Industrial Engineering and Operations Management, 306 – 314. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85126042003&partnerID=40&md5=e9808b6e91aaec399c81a9af86dd42ff
- Nguyen, L., Lu, V. N., Conduit, J., Tran, T. T. N., & Scholz, B. (2021). Driving enrolment intention through social media engagement: a study of Vietnamese prospective students. Higher Education Research & Development, 40(5), 1040–1055. https://doi.org/10.1080/07294360.2020.1798886
- Rutter, R., Roper, S., & Lettice, F. (2016). Social media interaction, the university brand and recruitment performance. Journal of Business Research, 69(8), 3096–3104. https://doi.org/10.1016/j.jbusres.2016.01.025
- Sandvig, J. C. (2016). The role of social media in college recruiting. International Journal of Web Based Communities, 12(1), 23. https://doi.org/10.1504/IJWBC.2016.074273
- Siji, S., & Parsad, C. (2023). Navigating the Stars: The Moderating Effect of Social Media Usage on the Admission Intention of B-schools. FIIB Business Review. https://doi.org/10.1177/23197145231185391
- Thirumalai, C., Chandhini, S. A., & Vaishnavi, M. (2017). Analysing the concrete compressive strength using Pearson and Spearman. 2017 International Conference of Electronics, Communication and Aerospace Technology (ICECA), 215–218. https://doi.org/10.1109/ICECA.2017.8212799
- Vega, I., Valencia, J., Arcos, Á., Navarrete, D., & Baldeon-Calisto, M. (2024). A Comparison Between Transformers and Foundation Models in Sentiment Analysis of Student Evaluation of Teaching. 2024 12th International Symposium on Digital Forensics and Security (ISDFS), 1–7. https://doi.org/10.1109/ISDFS60797.2024.10527264
- Xie, J., Chai, Y., & Liu, X. (2023). Unbox the Black-Box: Predict and Interpret YouTube Viewership Using Deep Learning. Journal of Management Information Systems, 40(2), 541–579. https://doi.org/10.1080/07421222.2023.2196780
- Xie, P., Gu, H., & Zhou, D. (2024). Modeling Sentiment Analysis for Educational Texts by Combining BERT and FastText. 2024 6th International Conference on Computer Science and Technologies in Education (CSTE), 195–199. https://doi.org/10.1109/CSTE62025.2024.00044
- Xiong, L., Alsadoon, A., Maag, A., Prasad, P. W. C., Hoe, L. S., & Elchouemi, A. (2018). Rise of Social Media Marketing: A Perspective on Higher Education. 2018 13th International Conference on Computer Science & Education (ICCSE), 1–6. https://doi.org/10.1109/ICCSE.2018.8468683
Referensi
Aazam, F., Ang, P. S., & Isa, N. A. N. M. (2024). Exploring X usage and engagement strategies in higher education: A comparative study of Pakistani and Malaysian universities. SEARCH Journal of Media and Communication Research, 16(3), 31 – 46. https://doi.org/10.58946/search-16.3.P3
Al-Dmour, R., Al-Dmour, H., & Al-Dmour, A. (2024). The role of marketing mix and social media strategies in influencing international students’ university choices in Jordan. Journal of International Students, 14(4), 642–663. https://doi.org/10.32674/jis.v14i4.6407
Alsufyan, N. K., & Aloud, M. (2017). The state of social media engagement in Saudi universities. Journal of Applied Research in Higher Education, 9(2), 267–303. https://doi.org/10.1108/JARHE-01-2016-0001
Ann Voss, K., & Kumar, A. (2013). The value of social media: are universities successfully engaging their audience? Journal of Applied Research in Higher Education, 5(2), 156–172. https://doi.org/10.1108/JARHE-11-2012-0060
Bikku, T., Jarugula, J., Kongala, L., Tummala, N. D., & Vardhani Donthiboina, N. (2023). Exploring the Effectiveness of BERT for Sentiment Analysis on Large-Scale Social Media Data. 2023 3rd International Conference on Intelligent Technologies (CONIT), 1–4. https://doi.org/10.1109/CONIT59222.2023.10205600
Constantinides, E., & Zinck Stagno, M. C. (2011). Potential of the social media as instruments of higher education marketing: a segmentation study. Journal of Marketing for Higher Education, 21(1), 7–24. https://doi.org/10.1080/08841241.2011.573593
Fritz, A. M., & Smith, A. M. (2024). Marketing higher education on YouTube: a content analysis of college promotional videos. Journal of Marketing for Higher Education, 1–22. https://doi.org/10.1080/08841241.2024.2400088
Helaria Maria. (2024). Hybrid Lexicon and Transformer-Based Sentiment Analysis of Student Feedback for Faculty Evaluation: A Speech-to-Text Approach. Communications on Applied Nonlinear Analysis, 32(2), 610–624. https://doi.org/10.52783/cana.v32.1857
Miao, Y., & Xu, Y. (2024). Random Forest-Based Analysis of Variability in Feature Impacts. 2024 IEEE 2nd International Conference on Image Processing and Computer Applications (ICIPCA), 1130–1135. https://doi.org/10.1109/ICIPCA61593.2024.10708791
Moenggah, R. F., Richasdy, D., & Purbolaksono, M. D. (2022). Telkom University Slogan Analysis on YouTube Using Naïve Bayes. 2022 International Conference on Data Science and Its Applications (ICoDSA), 283–288. https://doi.org/10.1109/ICoDSA55874.2022.9862818
Ngoc, T. V., Thi, M. N., & Thi, H. N. (2021). Sentiment Analysis of Students’ Reviews on Online Courses: A Transfer Learning Method. Proceedings of the International Conference on Industrial Engineering and Operations Management, 306 – 314. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85126042003&partnerID=40&md5=e9808b6e91aaec399c81a9af86dd42ff
Nguyen, L., Lu, V. N., Conduit, J., Tran, T. T. N., & Scholz, B. (2021). Driving enrolment intention through social media engagement: a study of Vietnamese prospective students. Higher Education Research & Development, 40(5), 1040–1055. https://doi.org/10.1080/07294360.2020.1798886
Rutter, R., Roper, S., & Lettice, F. (2016). Social media interaction, the university brand and recruitment performance. Journal of Business Research, 69(8), 3096–3104. https://doi.org/10.1016/j.jbusres.2016.01.025
Sandvig, J. C. (2016). The role of social media in college recruiting. International Journal of Web Based Communities, 12(1), 23. https://doi.org/10.1504/IJWBC.2016.074273
Siji, S., & Parsad, C. (2023). Navigating the Stars: The Moderating Effect of Social Media Usage on the Admission Intention of B-schools. FIIB Business Review. https://doi.org/10.1177/23197145231185391
Thirumalai, C., Chandhini, S. A., & Vaishnavi, M. (2017). Analysing the concrete compressive strength using Pearson and Spearman. 2017 International Conference of Electronics, Communication and Aerospace Technology (ICECA), 215–218. https://doi.org/10.1109/ICECA.2017.8212799
Vega, I., Valencia, J., Arcos, Á., Navarrete, D., & Baldeon-Calisto, M. (2024). A Comparison Between Transformers and Foundation Models in Sentiment Analysis of Student Evaluation of Teaching. 2024 12th International Symposium on Digital Forensics and Security (ISDFS), 1–7. https://doi.org/10.1109/ISDFS60797.2024.10527264
Xie, J., Chai, Y., & Liu, X. (2023). Unbox the Black-Box: Predict and Interpret YouTube Viewership Using Deep Learning. Journal of Management Information Systems, 40(2), 541–579. https://doi.org/10.1080/07421222.2023.2196780
Xie, P., Gu, H., & Zhou, D. (2024). Modeling Sentiment Analysis for Educational Texts by Combining BERT and FastText. 2024 6th International Conference on Computer Science and Technologies in Education (CSTE), 195–199. https://doi.org/10.1109/CSTE62025.2024.00044
Xiong, L., Alsadoon, A., Maag, A., Prasad, P. W. C., Hoe, L. S., & Elchouemi, A. (2018). Rise of Social Media Marketing: A Perspective on Higher Education. 2018 13th International Conference on Computer Science & Education (ICCSE), 1–6. https://doi.org/10.1109/ICCSE.2018.8468683